
Conversation · 72 min
"The CMO's job is editorial, not operational."
The CMO of a mid-market UK retail brand explains her working philosophy — that the modern CMO's primary responsibility is to edit the marketing function, not to run it.
Every issue we sit down with two people whose work has produced the sort of brand strategy work we are here to think about — CMOs, senior brand consultants, occasionally founders whose brand work has been unusually thoughtful. We record for an hour minimum. Publish lightly-edited transcripts.

The CMO of a mid-market UK retail brand explains her working philosophy — that the modern CMO's primary responsibility is to edit the marketing function, not to run it.

A senior brand consultant, with twenty-two years in the discipline, refuses to run positioning workshops as they are commonly conducted.